MOVING FAQS

How do I book a move with UP FRONT MOVERS?

There are several ways to plan and book a move with UP FRONT MOVERS: To begin, you can use our online Ballpark Quote tool and get a basic idea of what your move might cost. If you’re interested in scheduling an in-home estimate, fill out our online In-Home Estimate form and an agent will contact you to schedule a visit. You can also reach our customer care center directly by calling (800) 960-3330 to speak with one of our representatives. A local agent will then follow up with you to schedule your in-home estimate. If you decide to move with UP FRONT MOVERS, a move coordinator will be assigned to you. This person will help you select moving services (if needed) and answer any questions you may have throughout the entire process.

What is involved with an in-home estimate?

During an in-home estimate, a salesperson will visit your home and estimate the weight and size of all of your belongings that you will be moving. They’ll also discuss move details such as dates, packing services, etc., and address any questions you may have. At the end of the visit, your salesperson will draft a customized written estimate for your review.

When should I contact my move coordinator?

You may contact your move coordinator at any time throughout your move process. Your move coordinator can assist with delivery dates, additional moving services (packing, unpacking, cleaning services, etc.) and any questions you may have about the process. If you ever need to add or subtract items from your move or change your move date, your move coordinator can assist with updates. Keep his/her phone number handy throughout the entire move process.

My move date changed. What should I do?

Contact your move coordinator as soon as you can if your move dates have changed. He/she can process any changes to your plan and discuss updates. Keep in mind that your estimate may change depending on the dates you selected.

Who should I inform that I am moving?

Notify family, friends and any professional organizations you are affiliated with on a regular basis. It’s also important to inform your family doctor, attorney, accountant, and school teachers/administrators (if applicable).